Terms & Conditions

Clear terms. Transparent policies. Built for trust.

Understand your rights, responsibilities, and usage guidelines when purchasing and using our admin themes. Our Terms & Conditions ensure transparency, fairness, and a smooth experience for every customer.

Why Our Terms Matter

We believe legal pages should be clear, transparent, and easy to understand.

These Terms & Conditions are designed to:

  • Protect customers
  • Protect creators
  • Ensure fair product usage
  • Maintain platform security
  • Build long-term trust
  • Create a professional customer experience
Simple. Fair. Transparent.

Our goal is to provide reliable digital products with clear policies and professional support.

We are committed to:

  • Honest communication
  • Transparent licensing
  • Fair refund handling
  • Reliable product maintenance
  • Long-term customer relationships

Overview

These Terms & Conditions govern your access to and use of our website, products, services, and digital resources, including all admin themes, templates, UI kits, plugins, updates, and downloadable materials.

By accessing our website, creating an account, or purchasing any product, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our products or services.

We recommend reviewing this page carefully before making a purchase or using any digital product provided by our platform.

Definitions

Throughout these Terms & Conditions:

  • “Company”, “we”, “our”, or “us” refers to the website owner and product provider.
  • “Customer”, “user”, or “you” refers to any person purchasing or using our products.
  • “Products” refers to all digital downloads including themes, templates, plugins, assets, and related materials.
  • “License” refers to the permitted usage rights granted after purchase.

Acceptance of Terms

By using our website or purchasing any product, you confirm that:

  • You are legally capable of entering into agreements
  • You agree to follow these Terms & Conditions
  • You will use our products only for lawful purposes
  • You understand that digital products are licensed, not sold

Continued use of our services indicates acceptance of any future updates to these terms.

License & Product Usage

When purchasing a product, you receive a limited, non-exclusive, non-transferable license to use the product according to the selected license type.

Permitted Usage

You may:

  • Use products for personal or commercial projects
  • Customize and modify products for your needs
  • Use products for client websites or dashboards
  • Build SaaS dashboards, admin panels, or web applications
  • Use products across multiple projects depending on your license
  • Create internal business systems using our themes
Restricted Usage

You may not:

  • Resell or redistribute products as your own
  • Share downloaded files publicly
  • Upload products to marketplaces or repositories
  • Include our products in competing template bundles
  • Sell modified versions of our products
  • Remove copyright or license notices
  • Share license keys or customer accounts
  • Use products for illegal or harmful activities

Violation of these terms may result in license termination without refund.

License Activation & Deactivation Terms

Blackbird licenses are provided for authorized usage according to the selected license plan and applicable website limits.

Customers may activate and deactivate licenses within the limits defined by the Blackbird License Policy. Self-service deactivation functionality may be limited by activation age, usage frequency, or fair usage protections.

Blackbird reserves the right to restrict, review, suspend, or deny license deactivation requests in cases involving suspected abuse, unauthorized sharing, excessive activation transfers, or violations of licensing terms.

Additional deactivation requests beyond the allowed self-service limit may require manual administrative approval.

By using Blackbird products and services, customers agree to comply with all activation, deactivation, and license management policies described within the License Policy documentation.

Digital Product Delivery

All products sold on our website are digital downloads only. After successful payment:

  • Instant access may be provided
  • Download links may be sent via email
  • Products may become available in your customer dashboard
  • Future updates may be accessible through your account

No physical goods will be shipped. You are responsible for maintaining access to your download files after purchase.

Pricing & Payments

Pricing
  • All prices are displayed in USD unless otherwise stated
  • Prices may change at any time without notice
  • Promotional pricing may be temporary
  • Taxes or regional fees may apply based on your location
Payments

Payments are processed securely through third-party payment providers. By making a purchase, you authorize the payment provider to charge the selected payment method. We do not store sensitive payment information such as credit card details.

Refund Policy

We aim to provide high-quality digital products and fair customer support. Because our products are digital and instantly accessible, refunds are only provided under specific conditions.

14-Day Refund Policy

Refund requests may be submitted within 14 days from the original purchase date.

Eligible Refund Situations
  • The product was not delivered
  • The product is significantly different from its description
  • A verified technical issue cannot be resolved
  • The product fails to function as documented
  • Duplicate purchases were made accidentally
Non-Refundable Situations
  • Change of mind or lack of technical knowledge
  • Compatibility issues not listed in product requirements
  • Failure to read product descriptions
  • Custom modifications made by the customer
  • Third-party plugin conflicts
  • Requests after extensive product usage
  • Purchases made during special promotions unless required by law

We reserve the right to deny refund requests that abuse the refund policy.

Updates & Product Maintenance

Product updates may include security improvements, performance enhancements, bug fixes, UI improvements, new features, and compatibility updates. Update availability depends on the purchased license type. We reserve the right to discontinue products or features at any time.

Support Policy

We provide support for eligible customers according to the active support period.

Support Includes
  • Installation assistance and product setup guidance
  • Basic troubleshooting and documentation clarification
  • Bug reporting
Support Does Not Include
  • Custom development or advanced customization
  • Third-party integrations or server management
  • Custom coding requests or design modifications
  • Training services

Support response times may vary depending on workload and business hours.

Product Compatibility

Our products are developed and tested using modern development standards.

Supported Environments
  • Latest WordPress versions and modern browsers
  • Standard PHP environments
  • Supported frameworks and libraries
Compatibility Limitations

We do not guarantee compatibility with outdated software versions, unsupported plugins, modified server environments, custom third-party integrations, or experimental browser environments. Customers are responsible for reviewing system requirements before purchase.

Customer Accounts

You are responsible for maintaining account confidentiality, protecting credentials, and monitoring activity. You agree not to share accounts with unauthorized users, attempt unauthorized access, or use false identity information. We reserve the right to suspend accounts involved in suspicious or abusive activity.

Intellectual Property Rights

All products, branding, designs, source code, graphics, content, documentation, and assets remain the intellectual property of our company. All rights are protected under applicable copyright and intellectual property laws.

Purchasing a product grants usage rights only and does not transfer ownership. You may not claim ownership, rebrand products for resale, copy content for redistribution, or use our trademarks without permission.

Third-Party Services

Our website or products may integrate with third-party tools, APIs, plugins, or services. We are not responsible for third-party outages, API limitations, external pricing changes, security issues, or service interruptions outside our control. Use of these services is subject to their own terms.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for data loss, revenue loss, business interruption, security incidents, lost profits, or indirect damages. All products are provided on an “as-is” and “as-available” basis without warranties of any kind.

Indemnification

You agree to indemnify and hold harmless our company from any claims, liabilities, damages, losses, or expenses resulting from misuse of products, violation of these terms, illegal activities, unauthorized redistribution, or intellectual property violations.

Suspension & Termination

We reserve the right to suspend or terminate access if terms are violated, fraudulent activity is detected, unauthorized redistribution occurs, payment disputes are filed unfairly, or abuse toward support staff occurs. Termination may occur without prior notice.

Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy. We collect information necessary for order processing, customer support, product delivery, security monitoring, and service improvements. We do not sell personal customer data to third parties.

Changes to Terms

We may update or modify these Terms & Conditions at any time. Changes become effective immediately after being published on this page. It is your responsibility to review this page periodically.

Governing Law

These Terms & Conditions shall be governed by and interpreted according to applicable laws and regulations in the operating jurisdiction of the company. Any disputes shall be handled through the appropriate legal authorities.

Contact Information

If you have questions regarding these Terms & Conditions, you may contact us:

  • Email: info@blackbirdtheme.com
  • Website: blackbirdtheme.com
  • Support Page: Contact Us