Overview
These Terms & Conditions govern your access to and use of our website, products,
services, and digital resources, including all admin themes, templates, UI kits,
plugins, updates, and downloadable materials.
By accessing our website, creating an account, or purchasing any product, you agree to
comply with and be legally bound by these Terms & Conditions. If you do not agree
with any part of these terms, please do not use our products or services.
We recommend reviewing this page carefully before making a purchase or using any digital
product provided by our platform.
Definitions
Throughout these Terms & Conditions:
- “Company”, “we”, “our”, or “us” refers to the website owner and
product provider.
- “Customer”, “user”, or “you” refers to any person purchasing or
using our products.
- “Products” refers to all digital downloads including themes,
templates, plugins, assets, and related materials.
- “License” refers to the permitted usage rights granted after
purchase.
Acceptance of Terms
By using our website or purchasing any product, you confirm that:
- You are legally capable of entering into agreements
- You agree to follow these Terms & Conditions
- You will use our products only for lawful purposes
- You understand that digital products are licensed, not sold
Continued use of our services indicates acceptance of any future updates to these terms.
License & Product Usage
When purchasing a product, you receive a limited, non-exclusive, non-transferable license
to use the product according to the selected license type.
Permitted Usage
You may:
- Use products for personal or commercial projects
- Customize and modify products for your needs
- Use products for client websites or dashboards
- Build SaaS dashboards, admin panels, or web applications
- Use products across multiple projects depending on your license
- Create internal business systems using our themes
Restricted Usage
You may not:
- Resell or redistribute products as your own
- Share downloaded files publicly
- Upload products to marketplaces or repositories
- Include our products in competing template bundles
- Sell modified versions of our products
- Remove copyright or license notices
- Share license keys or customer accounts
- Use products for illegal or harmful activities
Violation of these terms may result in license termination without refund.
License Activation & Deactivation Terms
Blackbird licenses are provided for authorized usage according to the selected license
plan and applicable website limits.
Customers may activate and deactivate licenses within the limits defined by the Blackbird
License Policy. Self-service deactivation functionality may be limited by activation age,
usage frequency, or fair usage protections.
Blackbird reserves the right to restrict, review, suspend, or deny license deactivation
requests in cases involving suspected abuse, unauthorized sharing, excessive activation
transfers, or violations of licensing terms.
Additional deactivation requests beyond the allowed self-service limit may require manual
administrative approval.
By using Blackbird products and services, customers agree to comply with all activation,
deactivation, and license management policies described within the License Policy
documentation.
Digital Product Delivery
All products sold on our website are digital downloads only. After successful payment:
- Instant access may be provided
- Download links may be sent via email
- Products may become available in your customer dashboard
- Future updates may be accessible through your account
No physical goods will be shipped. You are responsible for maintaining access to your
download files after purchase.
Pricing & Payments
Pricing
- All prices are displayed in USD unless otherwise stated
- Prices may change at any time without notice
- Promotional pricing may be temporary
- Taxes or regional fees may apply based on your location
Payments
Payments are processed securely through third-party payment providers. By making a
purchase, you authorize the payment provider to charge the selected payment method. We
do not store sensitive payment information such as credit card details.
Refund Policy
We aim to provide high-quality digital products and fair customer support. Because our
products are digital and instantly accessible, refunds are only provided under specific
conditions.
14-Day Refund Policy
Refund requests may be submitted within 14 days from the original purchase date.
Eligible Refund Situations
- The product was not delivered
- The product is significantly different from its description
- A verified technical issue cannot be resolved
- The product fails to function as documented
- Duplicate purchases were made accidentally
Non-Refundable Situations
- Change of mind or lack of technical knowledge
- Compatibility issues not listed in product requirements
- Failure to read product descriptions
- Custom modifications made by the customer
- Third-party plugin conflicts
- Requests after extensive product usage
- Purchases made during special promotions unless required by law
We reserve the right to deny refund requests that abuse the refund policy.
Updates & Product Maintenance
Product updates may include security improvements, performance enhancements, bug fixes,
UI improvements, new features, and compatibility updates. Update availability depends on
the purchased license type. We reserve the right to discontinue products or features at
any time.
Support Policy
We provide support for eligible customers according to the active support period.
Support Includes
- Installation assistance and product setup guidance
- Basic troubleshooting and documentation clarification
- Bug reporting
Support Does Not Include
- Custom development or advanced customization
- Third-party integrations or server management
- Custom coding requests or design modifications
- Training services
Support response times may vary depending on workload and business hours.
Product Compatibility
Our products are developed and tested using modern development standards.
Supported Environments
- Latest WordPress versions and modern browsers
- Standard PHP environments
- Supported frameworks and libraries
Compatibility Limitations
We do not guarantee compatibility with outdated software versions, unsupported plugins,
modified server environments, custom third-party integrations, or experimental browser
environments. Customers are responsible for reviewing system requirements before
purchase.
Customer Accounts
You are responsible for maintaining account confidentiality, protecting credentials, and
monitoring activity. You agree not to share accounts with unauthorized users, attempt
unauthorized access, or use false identity information. We reserve the right to suspend
accounts involved in suspicious or abusive activity.
Intellectual Property Rights
All products, branding, designs, source code, graphics, content, documentation, and
assets remain the intellectual property of our company. All rights are protected under
applicable copyright and intellectual property laws.
Purchasing a product grants usage rights only and does not transfer ownership. You may
not claim ownership, rebrand products for resale, copy content for redistribution, or
use our trademarks without permission.
Third-Party Services
Our website or products may integrate with third-party tools, APIs, plugins, or services.
We are not responsible for third-party outages, API limitations, external pricing
changes, security issues, or service interruptions outside our control. Use of these
services is subject to their own terms.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for data loss, revenue loss,
business interruption, security incidents, lost profits, or indirect damages. All
products are provided on an “as-is” and “as-available” basis without warranties of any
kind.
Indemnification
You agree to indemnify and hold harmless our company from any claims, liabilities,
damages, losses, or expenses resulting from misuse of products, violation of these
terms, illegal activities, unauthorized redistribution, or intellectual property
violations.
Suspension & Termination
We reserve the right to suspend or terminate access if terms are violated, fraudulent
activity is detected, unauthorized redistribution occurs, payment disputes are filed
unfairly, or abuse toward support staff occurs. Termination may occur without prior
notice.
Privacy & Data Protection
Your use of our website is also governed by our Privacy Policy. We collect information
necessary for order processing, customer support, product delivery, security monitoring,
and service improvements. We do not sell personal customer data to third parties.
Changes to Terms
We may update or modify these Terms & Conditions at any time. Changes become
effective immediately after being published on this page. It is your responsibility to
review this page periodically.
Governing Law
These Terms & Conditions shall be governed by and interpreted according to applicable
laws and regulations in the operating jurisdiction of the company. Any disputes shall be
handled through the appropriate legal authorities.
Contact Information
If you have questions regarding these Terms & Conditions, you may contact us:
- Email: info@blackbirdtheme.com
- Website: blackbirdtheme.com
- Support Page: Contact Us